Terms & Conditions
Legal Framework & Merchant Agreement
1. Legal Business Information
This website is owned and operated by Cholby, registered in the United Kingdom.
Throughout the site, the terms “we”, “us”, and “our” refer to Cholby. By visiting our website or purchasing products from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions.
2. Order Acceptance & Pricing
All product prices listed on Cholby are denominated in British Pounds (GBP, £) and are inclusive of standard UK VAT unless stated otherwise.
- We reserve the right to limit the sales of our products to any person or geographic region within the United Kingdom.
- Receipt of an order confirmation email does not constitute final acceptance of an order. We reserve the right to refuse or cancel any order for reasons including inventory stock shortages, pricing errors, or suspected fraud.
- In the event of an order cancellation after payment confirmation, a full monetary refund will be issued back to the source payment account in accordance with our Return & Refund Policy.
3. Payment Gateway & Security
Online payments on Cholby are securely processed via licensed external payment gateway partners, primarily Stripe (supporting Visa, MasterCard, American Express, Apple Pay, and Google Pay).
Cholby does not store, process, or hold customers' full payment card details or banking credentials on its own servers. All online card transactions are protected using standard 3D Secure (3DS) authentication protocols.
4. Product Integrity & Visual Accuracy
We take utmost care to present product colors, textures, and technical specifications accurately. However, due to variation in digital screen calibrations, lighting conditions, and the engineered finishes of athletic textiles and performance materials, minor visual variations may occur.
5. Limitation of Liability & Governing Law
Cholby shall not be liable for indirect, incidental, or consequential damages arising from regional courier transport delays, extreme weather events, or circumstances beyond our reasonable control.
These Terms & Conditions and any separate agreements for sales or services shall be governed by and construed strictly in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in the United Kingdom.
Need Legal Assistance or Clarification?
If you have any questions regarding our Terms & Conditions or legal disclosures, please reach out to our legal and customer concierge team:
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